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Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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N8

May 23, 2024

5  out of  5
rating by N8
"Chelsea and her team have been great and very responsive."
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Jin Yu

March 25, 2024

5  out of  5
rating by Jin Yu
"They are always ready for helps and quick answers."
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Jay Kang

March 25, 2024

5  out of  5
rating by Jay Kang
"์ผ์ฒ˜๋ฆฌ๊ฐ€ ๋น ๋ฅด๊ณ  ์ •ํ™•ํ•ด์„œ ๋„ˆ๋ฌด๋‚˜ ์ข‹์€ ๊ฒฝํ—˜์ด์—ˆ์Šต๋‹ˆ๋‹ค."
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euiseon Heo

March 7, 2024

5  out of  5
rating by euiseon Heo
"์ž๋™์ฐจ ๋ณดํ—˜์— ๋Œ€ํ•ด ๋ฌธ์˜๋ฅผ ํ•˜์˜€๋Š”๋ฐ..ํ•œ์‹œ๊ฐ„ ๊ฐ€๊นŒ์šด ์ „ํ™”ํ†ตํ™”์— ๋„ˆ๋ฌด๋‚˜๋„ ์นœ์ ˆํ•œ ์„ค๋ช…๊ณผ ๋„์›€์„ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค ์ง„์•„์”จ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.."
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JaeJoong Kim

March 7, 2024

5  out of  5
rating by JaeJoong Kim
"This is the best place. Hyunhai is super friendly and the service is outstanding. Recommend everyone"
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Deborah Kim

March 6, 2024

5  out of  5
rating by Deborah Kim
"Hyunhai provided me the best customer service and accuracy of the information. She truly cares about customer. Best of the best. Thank you Hyunhai!!!"
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Anton Ilin

March 6, 2024

5  out of  5
rating by Anton Ilin
"They got me. For over 18 years, no one could beat my pemco policy. The day has come, and Hyunhai beat pemco with more coverage and lower price. Well done."
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Karen Lee

March 6, 2024

5  out of  5
rating by Karen Lee
"I have recently moved my auto and home insurance policy from another company to State Farm with Chelsea Hwangbo" team. The process was extremely smooth and easy to follow and they were on top of everything that I needed. I was very pleasant how they were communicating in a timely manner and they were also providing the information in a organized format that a person without a full insurance knowledge can digest easily. I am very confident with my coverage especially with a umbrella policy that Chelsea recommended after her review of my previous coverage and value on my assets. I look forward to handle any claims and issues in the future with Chelsea and her team member, Hyunhai!"
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Jiyeon Lee

March 6, 2024

5  out of  5
rating by Jiyeon Lee
"I recently signed up for car and home insurance with Chelsea Hwangbo State Farm office. I had a great experience with my agent, Hyunhai, who is very responsive and professional.She gave me every detail of what I was curious about the insurance policy and provided very reasonable rate. Thumbs up ๐Ÿ‘! ํ˜„ํ•ด์”จ, ๋„์›€ ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ๋ณดํ—˜ ๊ฐ€์ž…ํ•˜๋ฉด์„œ ์ด๋ ‡๊ฒŒ ์œ ์พŒํ•œ ๊ฒฝํ—˜์€ ์ฒ˜์Œ์ด์—ˆ์Šต๋‹ˆ๋‹ค. ๐Ÿ˜€"
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Mike K

December 23, 2023

5  out of  5
rating by Mike K
"Very professional & responsive. special thank to Ms. Hyunhai."
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777 89

December 22, 2023

5  out of  5
rating by 777 89
"I have had State Farm more than 10 years. With Chelsea, adding new car on the policy, claiming, and changing policies were pretty easy and accurate. Premium is also better than other insurance companies. I appreciate her professionalism and passion for the clients. Thanks"
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Jai Son

December 20, 2023

5  out of  5
rating by Jai Son
"Immediate response and handling issues professionally. Thumbs up!!"
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Hyeonsoo Kim

December 20, 2023

5  out of  5
rating by Hyeonsoo Kim
"์ €๋Š” Chelsea Hwangbo State farm office ์—์„œ ์ง‘๊ณผ ์ž๋™์ฐจ ๋ณดํ—˜์„ ๊ฐ€์ž…ํ–ˆ์Šต๋‹ˆ๋‹ค. ์ œ๊ฐ€ ๊ท€์ฐฎ์„ ์ •๋„๋กœ ์ด๊ฒƒ์ €๊ฒƒ ๋ฌผ์–ด๋ณด๋Š”๋ฐ๋„, ๋ชจ๋“  ๋ถ„๋“ค์ด ์นœ์ ˆํ•˜์‹œ๊ณ  ์ •ํ™•ํ•œ ๋‹ต์„ ์ฐพ์•„์„œ ์•Œ๋ ค์ฃผ์…จ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ Jinah ์”จ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค."
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Austin Jung

November 28, 2023

5  out of  5
rating by Austin Jung
"๋น ๋ฅธ ๋‹ต๋ณ€ ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค."
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richard suh

November 22, 2023

5  out of  5
rating by richard suh
"All the agents in this firm are very kind and explain what need to know about your policy."
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Yong Taek Bae

August 1, 2023

5  out of  5
rating by Yong Taek Bae
"Experiencing a car accident can be an incredibly challenging and draining ordeal. However, I am delighted to share that my interaction with Chelsea Hwangbo, the State Farm agent, was nothing short of pleasant. Throughout the process, Cathy Kim, my account representative, stood out for her exceptional responsiveness and swift actions on my behalf during such a troubled time. Her reliability and consistent provision of sound guidance were truly commendable. I could sense genuine care and concern for customers. As a result of this positive experience, I have already recommended the agency to numerous friends, and without hesitation, I highly recommend Chelsea Hwangbo to anyone seeking dependable insurance at a competitive price."
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Chris Min

June 7, 2023

5  out of  5
rating by Chris Min
"I recently had a windshield getting a crack due to rock chip. It was my first time calling my insurance provider and I must say, my car insurance experience exceeded all expectations. From the moment I contacted them, I felt confident that I was in good hands, and they proved it at every step of the process. First and foremost, their customer service is impeccable. I spoke with Cathy who was knowledgeable, patient, and genuinely eager to assist me. She took the time to understand my needs. Her attention to detail and personalized approach made me feel valued as a customer. I would definitely recommend this place๐Ÿ˜Š"
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Ryan Hooper

May 5, 2023

5  out of  5
rating by Ryan Hooper
"Sunny was professional, patient, informed on policies and options. Understanding of customer needs, not pushy to "sell" me something I didn't want or need but helped us navigate the right coverage for a new, bank lien vehicle. Well done!"
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MOONRISE TECH LLC

May 2, 2023

5  out of  5
rating by MOONRISE TECH LLC
"More than 5 stars!!! There was an accident while our employee is heading to the vendor . The problem was English is the second language of our employee and there was a hardship on reporting this accident to the police and the Statefarm. Jinah from this office helped our employee as our spokesperson and all team members of this office tried to locate the service shop by calling numerus local service centers. Finally, our service truck is shipped and got repaired. I strongly recommend this company !! Thank you guys all the time. ํ•ญ์ƒ ์นœ์ ˆํ•˜๊ฒŒ ์ €ํฌ ์งˆ๋ฌธ๋“ค์„ ์‰ฝ๊ฒŒ ์„ค๋ช… ํ•ด์ฃผ์‹ญ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋ชจ๋“  ์ผ์ฒ˜๋ฆฌ์—์„œ ์—ฐ๋ฝ ๋ฐ ๊ฒฐ๊ณผ๋ฅผ ์‹ ์†ํ•˜๊ฒŒ ์•Œ๋ ค์ฃผ์‹ญ๋‹ˆ๋‹ค. ์ €ํฌ incident ์ฒ˜๋ฆฌ๋ฅผ ํ†ตํ•ด์„œ ์•Œ๊ฒŒ ๋œ ๊ฒƒ์€, ์‚ฌ๊ณ ๋‹น์ผ tow-in์„ ๋ชปํ•˜๊ณ  ๋‚œ๊ฐํ•œ ์ƒํ™ฉ์— ๋น ์งˆ์ˆ˜๋„ ์žˆ์—ˆ๋Š”๋ฐ, ๋ชจ๋“  ์ง์›๋ถ„๋“ค์ด ์ €ํฌ ์ผ์— ์ง‘์ค‘ํ•ด์ฃผ์‹œ๊ณ  ๋‹ฌ๋ ค๋“ค์–ด์„œ ์ฃผ๋ณ€ ๋ชจ๋“  repair shop/service center ์—ฐ๋ฝ์„ ๋Œ๋ ค ์ฃผ์…จ์Šต๋‹ˆ๋‹ค. ๋‹คํ–‰ํžˆ ๋‹น์ผ์— ๊ฒฌ์ธ ๋ฐ ์ˆ˜๋ฆฌ์ ‘์ˆ˜๋ฅผ ํ• ์ˆ˜ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค. ์–ธ์–ด์ ์œผ๋„ ๋ฌธํ™”์ ์œผ๋กœ๋„ ๋ฒฝ์— ๋ถ€๋”ชํž์ˆ˜ ์žˆ์—ˆ๋˜ ์ƒํ™ฉ์—์„œ Chelsea Hwangbo Team์ด ์ž˜ ๋„์™€์ฃผ์…จ์Šต๋‹ˆ๋‹ค. ํ•ญ์ƒ ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค."
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Maurice Jung

March 21, 2023

5  out of  5
rating by Maurice Jung
"State Farm "Chelsea Hwangbo" team is extremely helpful handling customer issues such as car accident, quote, billing and also technical difficulties. Every single person in this team is very patient, responsible of resolving issues that the customer has. I've been working with State Farm Insurance for more than 10 years now and I always feel this team is worth of every penny and very comfortable even if I face a big issue which cause me a lot of trouble."
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Jacob Chong

March 9, 2023

5  out of  5
rating by Jacob Chong
"Chelsea has been my primary agent for many years. She's always very responsive and helpful!"
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kgt0130

February 26, 2023

5  out of  5
rating by kgt0130
"์นœ์ ˆํ•œ ์„ค๋ช…๊ณผ ๋„์›€์ด์—ˆ์Šต๋‹ˆ๋‹ค ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค"
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NAM HOON KIM

February 16, 2023

5  out of  5
rating by NAM HOON KIM
"Sometimes, living abroad is stressful, especially facing with the unexpected events. I was devastated pulling out my hairs to handle my car accident. In that sense, I was so lucky to have Chelsea and her team as my agent. Not only equipped with professionalism, kind and generous but did she and teams also explain progress on claim in terms of clients' language by giving emotional comfort. If you're eyeing on your new insurance companies, no waste to time. Absolutely recommend here, Chelesa's !"
We responded:
"Nam hoon, thank you very much for your thoughtful review. This is why we do what we do. We want to be there for our customers throughout the entire journey, whether itโ€™s bad or good times. Like a good neighborโ˜บ๏ธ Have a great weekend & talk to you soon! -Chelsea"
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J k

February 15, 2023

5  out of  5
rating by J k
"Friendly and helpful staff."
We responded:
"Jin pom, we appreciate your support! Have a wonderful weekend! -Chelsea"
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steven lee

February 15, 2023

5  out of  5
rating by steven lee
"I was more than pleased to write this review about my experience with Chelsea Hwangbo and her staff. I needed some information and they were johnny on the spot for me. During my conversation with Gina in reference to my claim she apprised me that lowering my deductible will help me in the foreseeable future. I am amazed with the service and how this office looks after your well being. I would love to give Gina 10 stars for her customer service but unfortunately I could only give a maximum of 5 but Chelsea Hwangbo and Gina, you are a 10 star establishment in my book. I would gladly recommend anyone looking for AAA service to speak with this office. Thank You for your customer service Steve Lee"
We responded:
"Steven, thank you for your support! We are certainly grateful to have Jinah on our team. Your kind words made our day. Wishing you all the best! -Chelsea"