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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jin Yu

March 25, 2024

5  out of  5 rating by Jin Yu
"They are always ready for helps and quick answers."
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Jay Kang

March 25, 2024

5  out of  5 rating by Jay Kang
"일처리가 빠르고 정확해서 너무나 좋은 경험이었습니다."
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euiseon Heo

March 7, 2024

5  out of  5 rating by euiseon Heo
"자동차 보험에 대해 문의를 하였는데..한시간 가까운 전화통화에 너무나도 친절한 설명과 도움을 받았습니다 진아씨 감사합니다.."
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JaeJoong Kim

March 7, 2024

5  out of  5 rating by JaeJoong Kim
"This is the best place. Hyunhai is super friendly and the service is outstanding. Recommend everyone"
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Deborah Kim

March 6, 2024

5  out of  5 rating by Deborah Kim
"Hyunhai provided me the best customer service and accuracy of the information. She truly cares about customer. Best of the best. Thank you Hyunhai!!!"
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Anton Ilin

March 6, 2024

5  out of  5 rating by Anton Ilin
"They got me. For over 18 years, no one could beat my pemco policy. The day has come, and Hyunhai beat pemco with more coverage and lower price. Well done."
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Karen Lee

March 6, 2024

5  out of  5 rating by Karen Lee
"I have recently moved my auto and home insurance policy from another company to State Farm with Chelsea Hwangbo" team. The process was extremely smooth and easy to follow and they were on top of everything that I needed. I was very pleasant how they were communicating in a timely manner and they were also providing the information in a organized format that a person without a full insurance knowledge can digest easily. I am very confident with my coverage especially with a umbrella policy that Chelsea recommended after her review of my previous coverage and value on my assets. I look forward to handle any claims and issues in the future with Chelsea and her team member, Hyunhai!"
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Jiyeon Lee

March 6, 2024

5  out of  5 rating by Jiyeon Lee
"I recently signed up for car and home insurance with Chelsea Hwangbo State Farm office. I had a great experience with my agent, Hyunhai, who is very responsive and professional.She gave me every detail of what I was curious about the insurance policy and provided very reasonable rate. Thumbs up 👍! 현해씨, 도움 주셔서 감사합니다. 보험 가입하면서 이렇게 유쾌한 경험은 처음이었습니다. 😀"
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January 13, 2024

5  out of  5 rating by J J
"When I had the accident last year, they took care of everything from getting a towing truck to getting the car fixed. All of the staffs are extremely nice and considerate!!!"
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Mike K

December 23, 2023

5  out of  5 rating by Mike K
"Very professional & responsive. special thank to Ms. Hyunhai."
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777 89

December 22, 2023

5  out of  5 rating by 777 89
"I have had State Farm more than 10 years. With Chelsea, adding new car on the policy, claiming, and changing policies were pretty easy and accurate. Premium is also better than other insurance companies. I appreciate her professionalism and passion for the clients. Thanks"
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Jai Son

December 20, 2023

5  out of  5 rating by Jai Son
"Immediate response and handling issues professionally. Thumbs up!!"
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Hyeonsoo Kim

December 20, 2023

5  out of  5 rating by Hyeonsoo Kim
"저는 Chelsea Hwangbo State farm office 에서 집과 자동차 보험을 가입했습니다. 제가 귀찮을 정도로 이것저것 물어보는데도, 모든 분들이 친절하시고 정확한 답을 찾아서 알려주셨습니다. 특히 Jinah 씨 감사합니다."
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Austin Jung

November 28, 2023

5  out of  5 rating by Austin Jung
"빠른 답변 감사드립니다."
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richard suh

November 22, 2023

5  out of  5 rating by richard suh
"All the agents in this firm are very kind and explain what need to know about your policy."
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Yong Taek Bae

August 1, 2023

5  out of  5 rating by Yong Taek Bae
"Experiencing a car accident can be an incredibly challenging and draining ordeal. However, I am delighted to share that my interaction with Chelsea Hwangbo, the State Farm agent, was nothing short of pleasant. Throughout the process, Cathy Kim, my account representative, stood out for her exceptional responsiveness and swift actions on my behalf during such a troubled time. Her reliability and consistent provision of sound guidance were truly commendable. I could sense genuine care and concern for customers. As a result of this positive experience, I have already recommended the agency to numerous friends, and without hesitation, I highly recommend Chelsea Hwangbo to anyone seeking dependable insurance at a competitive price."
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Chris Min

June 7, 2023

5  out of  5 rating by Chris Min
"I recently had a windshield getting a crack due to rock chip. It was my first time calling my insurance provider and I must say, my car insurance experience exceeded all expectations. From the moment I contacted them, I felt confident that I was in good hands, and they proved it at every step of the process. First and foremost, their customer service is impeccable. I spoke with Cathy who was knowledgeable, patient, and genuinely eager to assist me. She took the time to understand my needs. Her attention to detail and personalized approach made me feel valued as a customer. I would definitely recommend this place😊"
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Ryan Hooper

May 5, 2023

5  out of  5 rating by Ryan Hooper
"Sunny was professional, patient, informed on policies and options. Understanding of customer needs, not pushy to "sell" me something I didn't want or need but helped us navigate the right coverage for a new, bank lien vehicle. Well done!"
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May 2, 2023

5  out of  5 rating by MOONRISE TECH LLC
"More than 5 stars!!! There was an accident while our employee is heading to the vendor . The problem was English is the second language of our employee and there was a hardship on reporting this accident to the police and the Statefarm. Jinah from this office helped our employee as our spokesperson and all team members of this office tried to locate the service shop by calling numerus local service centers. Finally, our service truck is shipped and got repaired. I strongly recommend this company !! Thank you guys all the time. 항상 친절하게 저희 질문들을 쉽게 설명 해주십니다. 그리고 모든 일처리에서 연락 및 결과를 신속하게 알려주십니다. 저희 incident 처리를 통해서 알게 된 것은, 사고당일 tow-in을 못하고 난감한 상황에 빠질수도 있었는데, 모든 직원분들이 저희 일에 집중해주시고 달려들어서 주변 모든 repair shop/service center 연락을 돌려 주셨습니다. 다행히 당일에 견인 및 수리접수를 할수 있었습니다. 언어적으도 문화적으로도 벽에 부딪힐수 있었던 상황에서 Chelsea Hwangbo Team이 잘 도와주셨습니다. 항상 감사드립니다."
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Maurice Jung

March 21, 2023

5  out of  5 rating by Maurice Jung
"State Farm "Chelsea Hwangbo" team is extremely helpful handling customer issues such as car accident, quote, billing and also technical difficulties. Every single person in this team is very patient, responsible of resolving issues that the customer has. I've been working with State Farm Insurance for more than 10 years now and I always feel this team is worth of every penny and very comfortable even if I face a big issue which cause me a lot of trouble."
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Jacob Chong

March 9, 2023

5  out of  5 rating by Jacob Chong
"Chelsea has been my primary agent for many years. She's always very responsive and helpful!"
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February 26, 2023

5  out of  5 rating by kgt0130
"친절한 설명과 도움이었습니다 감사합니다"
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February 16, 2023

5  out of  5 rating by NAM HOON KIM
"Sometimes, living abroad is stressful, especially facing with the unexpected events. I was devastated pulling out my hairs to handle my car accident. In that sense, I was so lucky to have Chelsea and her team as my agent. Not only equipped with professionalism, kind and generous but did she and teams also explain progress on claim in terms of clients' language by giving emotional comfort. If you're eyeing on your new insurance companies, no waste to time. Absolutely recommend here, Chelesa's !"
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Jin pom kim

February 15, 2023

5  out of  5 rating by Jin pom kim
"Friendly and helpful staff."
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steven lee

February 15, 2023

5  out of  5 rating by steven lee
"I was more than pleased to write this review about my experience with Chelsea Hwangbo and her staff. I needed some information and they were johnny on the spot for me. During my conversation with Gina in reference to my claim she apprised me that lowering my deductible will help me in the foreseeable future. I am amazed with the service and how this office looks after your well being. I would love to give Gina 10 stars for her customer service but unfortunately I could only give a maximum of 5 but Chelsea Hwangbo and Gina, you are a 10 star establishment in my book. I would gladly recommend anyone looking for AAA service to speak with this office. Thank You for your customer service Steve Lee"